About the Role

Young Scholarz is looking for a highly organised and proactive Operations & Coordination Associate to support the day-to-day operations of our global education platform. This role is central to ensuring a seamless experience for students, parents, teachers, and internal teams by coordinating schedules, managing administrative processes, maintaining operational systems, and delivering outstanding customer support.

You will play a key role in keeping our operations running efficiently, solving problems quickly, and ensuring every interaction reflects our commitment to excellence.

Key Responsibilities

Student & Parent Support

• Serve as a point of contact for students and parents via WhatsApp, email, and phone.
• Respond promptly and professionally to enquiries.
• Build positive relationships with families and provide exceptional customer service.
• Manage lesson enquiries, rescheduling requests, cancellations, and general support.
• Ensure parents and students receive timely updates regarding lessons and programmes.

Operations & Coordination

• Coordinate lesson schedules between students and teachers.
• Manage timetable changes and teacher availability.
• Allocate students to appropriate teachers based on their needs.
• Monitor attendance and follow up on missed or incomplete lessons.
• Coordinate trial lessons and student onboarding.
• Ensure smooth daily operational workflows across departments.

Administrative Operations

• Maintain accurate student, teacher, and programme records.
• Prepare reports, update spreadsheets, and manage documentation.
• Assist with invoicing, payment follow-ups, and administrative tracking where required.
• Create and maintain operational templates, checklists, and SOPs.
• Ensure all administrative processes are completed accurately and on time.

Teacher Coordination

• Communicate daily with teachers regarding schedules, changes, and operational updates.
• Follow up on lesson reports and required documentation.
• Support teacher onboarding and ongoing administrative requirements.
• Ensure compliance with company policies and operational procedures.

Systems & Process Management

• Maintain accurate information across internal systems, including CRM and scheduling platforms.
• Update lesson records and student information.
• Identify opportunities to improve operational efficiency and recommend process improvements.
• Support the implementation of new systems and workflows.

General Operations

• Assist in the planning and execution of webinars, workshops, events, and academic programmes.
• Support cross-functional projects and operational initiatives.
• Handle ad hoc administrative and operational tasks as required.

Requirements

Essential

• Excellent written and spoken English.
• Strong organisational and time management skills.
• Exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, confident, and customer-focused communication skills.
• Strong problem-solving ability and initiative.
• Proficiency with Google Workspace (Docs, Sheets, Calendar, Gmail).
• Comfortable learning and using new software and digital tools.
• Reliable internet connection and suitable remote working environment.

Preferred

• Previous experience in operations, administration, customer support, or education.
• Experience working in a remote environment.

Personal Qualities

We are looking for someone who is:

• Highly organised and dependable
• Proactive and takes ownership of their work
• Customer-focused with excellent interpersonal skills
• Calm under pressure and adaptable
• Detail-oriented with strong follow-through
• Tech-savvy and eager to improve processes
• A collaborative team player with a positive attitude

Working Hours

• Full-time remote position.
• Standard weekday working hours (9 am – 5 pm IST).
• Availability for a few hours on weekends is required to manage urgent operational matters, scheduling changes, or parent and teacher support when necessary.
• Flexibility during peak academic periods (such as examination seasons and results days) is expected.

What We Offer

• Fully remote work arrangement, with the opportunity for flexibility after the successful completion of the probation period, subject to performance and operational requirements.
• Opportunity to work with students, families, and educators from around the world.
• A collaborative and supportive international team.
• Opportunities for professional growth and development.
• The chance to make a meaningful impact on students’ educational journeys.

If you’re interested, please email your resume and cover letter to hiring@youngscholarz.com

The Marketing Associate is responsible for overseeing and managing our organization’s online interactions across a minimum of 8 platforms (Facebook, Twitter, Instagram, Youtube, WhatsApp, Mailchimp, LinkedIn, Google Business Page) by implementing compelling content strategies. Your main responsibility will be to plan the social media calendar, create original text and video content to support the plan, innovatively reach new markets and targeted students, manage posts and respond to followers. Other core duties include branding, analyzing data, identifying trends and planning digital campaigns to build a community online. 

About Young Scholarz

Young Scholarz is a Singapore-based educational hub offering classes to students from anywhere in the world. We promote lifelong learning among our students by empowering them with learning strategies that get the highest results and build confidence in the subject. We teach all subjects to students from Grade 5 onwards across IB, IGCSE, Edexcel, AP curriculums. We also support them with their extracurriculars, SATs, and university admissions.

Marketing Associate Responsibilities

• Design, edit, publish and share high-quality, compelling content within set timelines.
• Cross-functional collaboration to develop a holistic strategy to ensure alignment in goals and messaging.
• Research, develop and implement marketing strategies (including a social media calendar, newsletters) and campaigns aimed at increasing product awareness and market reach.
• Engage with followers and monitor customer reviews.
• Running weekly internal marketing meetings to present KPIs, relevant data, and discuss strategies and best approaches.

Marketing Associate Requirements

• Bachelor’s Degree in Marketing, Communications, or a related field.
• 2+ years of proven work experience as a marketing professional.
• Excellent organizational skills and ability to stick to deadlines and deliver.
• Willingness to learn new skills/ work responsibilities as per the business requirements.
• Open to other tasks that support the overall vision of the organization.
• Responsive and Accountable
• Initiative-taker and proactive attitude

Interested candidates can email their resume to hiring@youngscholarz.com.

Young Scholarz is looking for experienced IB, IGCSE, AP, SAT, GRE, GMAT, IELTS, TOEFL teachers to support our students through online and in-person classes in both 1:1 and group settings. All subject teachers for grade 5 onwards, should apply!

About Young Scholarz

If you are unable to use the application form below, kindly drop us an email at youngscholarz.hiring@gmail.com and if a suitable opportunity arises we will be in touch.

Responsibilities

Present video/in-person lessons in a comprehensive manner and use visual/audio means to facilitate learning
Provide individualized instruction to each student
Create and distribute educational content (slides, notes, summaries, assignments etc.)
Assess and record students’ progress and provide grades/marks and feedback through feedback forms and student trackers

Requirements

Previous professional teaching experience
Possess relevant content knowledge and pedagogical practice to meet the varied learning requirements of students
Excellent communication and interpersonal skills

Payment Terms

You will be compensated for the classes you teach and the number of hours you deliver, based on the mutually agreed rates. This is a contractual employment.

Location

Remote work with a mandatory reliable internet connection. In-person classes are only in Singapore.